FREQUENTLY ASKED QUESTIONS

How and when should I make my massage therapy or spa appointments?

Reservations may be made by calling Bodyworks directly at 812.490.9009. We encourage you to schedule your services a couple of days to a week in advance of your visit to ensure the widest selection of treatments and appointment times. Weekend Massage Therapy appointments and all Spa treatment appointments must be reserved with a credit card number, however, your credit card will not be charged prior to your arrival, and, upon check-in, you may choose any payment method you desire. Your credit card will only be charged in the event that another payment method is not chosen, or if you fail to show up for your appointment without canceling 24 hours prior.

What is your cancellation policy?

We respectfully ask that you give Bodyworks at least 24 hours notice if you must cancel an appointment. No-Show appointments for Massage Therapy and Spa Treatments will be charged full treatment cost.

How should I tip my therapist?

You can add a customary 15-20% gratuity to your service fee at the time of checkout.

What time should I arrive for my massage therapy or spa service?

We ask that you arrive at least 10 minutes prior to the start time of your first scheduled service. This allows you time to check in at the desk and complete a Health History Questionnaire.

What if I'm late?

Arriving late will limit the time for your treatment. Your treatment will end on time so that the next client is not inconvenienced. The full treatment price will apply.

What should I wear during my massage?

Before your session, your therapist will take you to your private treatment room and explain how the service will begin. He or she will then leave the room to allow you time to get comfortable under a towel or sheet. During your session you will be professionally draped at all times - the therapist will only uncover the body part he or she is working on at the time. After the session, your therapist will leave the room again to allow you privacy to get dressed. Some clients are more comfortable leaving their undergarments on or wearing a bathing suit during massage services, and this is acceptable as well.

What are your hours of operation?

All therapists work by appointment only. Please call in advance to reserve your time.

Can I use my cell phone?

In order to preserve the relaxing environment of our facility, we do ask that you turn off your cell phone, e-mail and other electronic devices.

Can I request the gender of my therapist?

Please let us know of any gender preferences when booking your session. We will do our best to accommodate your requests. Please know that all of our therapists are licensed professionals and will do everything in their power to make you feel comfortable during your session.

Should I shave before my services?

Although this is a personal decision, we recommend allowing 12 hours between shaving and receiving any service that involves an exfoliation (body scrubs) to decrease the risk of skin irritation or discomfort.

What are my responsibilities as a client?

Please advise your therapist of any special requests, sensitivities or allergies, if you are nursing, breast-feeding, or taking any medications. This information will be requested of you in the Health History Form you will fill out before your service. We also appreciate you sharing any pertinent information when you call to make your Massage or Spa appointments. We will use this information to keep you comfortable and safe throughout your experience. Please notify us of any discomfort or preferences regarding room temperature, music volume, or massage pressure during your session.

What services can I receive if I am pregnant?

Once you are safely into your second trimester, you may receive a prenatal massage. Most expectant moms can also enjoy a foot hydrotherapy treatment. We recommend that you check with your physician before booking any Massage Therapy or Spa service. We will not perform hot stone treatment, deep tissue work, or Thai massage on expectant guests.

What if I have special medical conditions?

We recommend that you check with your physician before receiving Massage Therapy or a Spa Treatment. Please notify us of any special needs or concerns when you schedule your appointment. Your therapist will also briefly review your health history with you before beginning your session. If he or she believes that the service you have scheduled is unsafe for you based on any information given, he or she may recommend another service instead, or modifying the service to make it safe for you. As we are most interested in your safety and comfort, we reserve the right to refuse service to any guest at any time.

Bodyworks Massage Therapy and the Bodyworks School of Massage Therapy can be reached by phone at (812) 490-9009 or click here to Email Bodyworks.